I’m not sure what bra style to go for?
There is no preferred bra shape over the other. When choosing your bra style you should choose the one which you think would suit your frame better. Competitors with smaller breasts may find the Bombshell more appealing as it has 4.2cm thick padding. The Sweetheart is flattering on all size breasts as it has the ability to have padding inserted and competitors with larger breasts will find this a better fit. The Triangle Top is also available for competitors who prefer no cup but still gives the option to insert padding.
I’m not sure what knicker style I need?
Please refer to our sizing guide which gives you a full description of all our knicker styles and which federations & categories they are suited for. You should also consult with your coach or the organisers of your chosen federation if you are still unsure.
Do I have to pay for my bikini upfront?
For bikinis on a 6 week turn around Black Ice Bikinis requires a 50% deposit when the order is placed, the remaining balance is requested to be paid within 35 days. An email reminder is sent 10 days prior to this. Rush service bikinis are requested to be paid in full when the order is submitted.
How long does it take to make my bikini?
All bikinis are dispatched within 6 weeks and we typically suggest orders are placed no later than 7-8 weeks prior to your show date to ensure your bikini can be made, received and practice in. If you need a bikini much sooner than 6 weeks we provide a 14 day rush service.
I want to order my bikini now but my show is still a while off. What if my measurements change as I cut?
When you submit your order we ask for your current measurements as we make the bikini and adjust from there. You can select the option to submit your new hipbone measurement after 4 weeks so that the bottoms can be adjusted for your cut. Please note the top cannot be altered so please select the correct cup size using our guide. If you already have show day measurements then you can submit these on the order form however please double check them against the Black Ice Bikinis measurement guide.
What if I want something unique or a design that I don’t see on the website?
We are always happy to work with you to create something unique for your competition day. If you have a design in mind that we haven’t done yet then we are happy to create your vision. Contact us direct via the contact page and we will discuss in detail your chosen design. Once all details are confirmed go to the Design Your Bikini tab and select the level of your chosen bikini and select the Custom Bikini tab. Follow the steps selecting all your trims and fabrics as agreed and we will create your dream bikini as discussed.
What is your return policy?
Due to the nature of our product and that all bikinis are made to your specific measurements and requirements we cannot offer a refund. Please read our terms and conditions for more details and if you are not satisfied in anyway please contact Black Ice Bikinis and we will do our best to resolve any issues.
Do you ship worldwide?
Yes, we can ship to anywhere in the world and all postage and packaging information is included in our terms and conditions. All pricing is quoted and accepted in GBP.
I need a bikini ASAP?
All our bikinis are custom made and we stock very few premade bikinis. If you require a bikini within 14 days then you can order one via our rush service at an additional cost of £50. Please feel free to contact us first to see what stock bikinis we have available.
What if part of my bikini breaks?
All our bikinis are made to the highest standard and our connectors are designed to withhold a lot of tension. If for some reason your bikini breaks or a fault arises, please contact Black Ice Bikinis and we will resolve the issue on an individual basis.
Can I buy just the bra or knickers separately?
Yes, separates are 50% of the full price. If you would like to buy separate items simply follow the steps to order a full bikini and select the “pay in full” option. When you proceed to check out write in the comments section exactly what you need [for example: “knickers only” or “bra only”]. Under the coupon code section use the code SEPARATES to reduce the total amount to 50%.
Do you do in-house fittings?
Of course, we are located in Manchester, England. If you would like to come get measured in person then please contact us and we can arrange an appointment.
What do the levels refer to?
The levels refer to the amount of crystals you want on your bikini. For every level increase is an increase in coverage. Level 1 = ¼ coverage, Level 2 = ½ coverage, Level 3 = ¾ coverage, Level 4 = full coverage.
What do I do if I’ve paid my deposit but have decided not to compete?
Unfortunately we are unable to refund your deposit once this has been paid as chances are your bikini will have been started so it is vital you speak with your coach or are 100% sure you are committed before submitting your order. Should you not need your bikini and decide to withdraw your order then please contact us immediately and you will not be obligated to pay the remaining balance.
Can I rent a bikini?
We do not offer a rental service for our bikinis.
Do you provide fabric samples?
Unfortunately we cannot accommodate all fabric sample requests, however our main fabric supplier www.funkifabrics.com can provide free fabric samples to new customers. Please search under foiled fabric section should you wish to view the metallic fabrics.